Terms of Service

Welcome to City Pet Supply! By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By visiting our site or making a purchase, you represent that you are at least 18 years old or have the consent of a parent/guardian.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time.

2. Product Information

  • We strive to display accurate product descriptions, pricing, and availability. However, occasional errors may occur, and we reserve the right to correct them without prior notice.

  • Product images are for illustrative purposes only; actual products may vary slightly.

3. Orders & Payment

  • All prices are listed in [Currency] and are subject to change without notice.

  • Payment must be completed before an order is processed.

  • We accept major payment methods as listed on our checkout page.

4. Shipping & Delivery

  • We aim to ship orders promptly, but delivery times may vary due to location and courier delays.

  • Shipping costs and estimated delivery times are provided during checkout.

  • We are not responsible for delays caused by third-party couriers or customs.

5. Returns & Refunds

  • Please refer to our Return Policy for detailed information.

  • Items must be returned unused, in original packaging, and within the specified return window.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate and updated information for your account and orders.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Always use products as intended and follow care instructions for pet safety.

8. Intellectual Property

  • All content on this website (text, images, logos, etc.) is the property of City Pet Supply and may not be used without permission.

9. Changes to Terms

  • We reserve the right to update or change these Terms of Service at any time.

  • Changes will be posted on this page with the updated date.